Airline

Saudi Arabian Airlines Cuts Operating Costs 30%

Saudi Arabian Airlines cut operating costs 30% by upgrading its four contact centers in Madinah, Jeddah, Damman, and Riyadh with IP telephony and contact center solutions.  IT Vice President for Saudi Airlines, Dr. Omar Abdullah Al-Jeffri, said the new Unified Communications technology implemented includes IP telephony applications and Modular Messaging for 1,200 in 15 sites throughout the Kingdom.  
The solutions were programmed by Avaya, a leading international provider of business communication applications and services.  Dr. Jefri explained the centralized Call Management System in one room in Jeddah allows the contact centers in all four locations to be monitored. In addition, any of the call centers can be managed from any of the locations across the network.  He said Avaya's solution has allowed them to lower operating costs, decrease network fees, and increase transparency across the network.  
 

More Airline
Qatar Airways launches direct flights to Skopje
Emirates launches dedicated airport lounge at Boston Logan Airport
Laptop ban lifted on Qatar Airways flights to the US
Latest Travel News
Family summer holiday destinations...
Iconic Sheraton Cairo reopens after exte...
Qatar Airways launches direct flights to...
Featured Sights To See
Griffith Park

Griffith Park

Los Angeles, United States

Griffith Park is one of the largest urban parks in the United States and is the second largest city park in California.  Often referred to as the Central Park of Los Angeles, visitors to Griffith Park can attend concerts under the stars at the Greek Theatre, hit golf balls on one of two 18-hole golf courses, or swim in the swimming pool during the summer months.  Griffith Park also boast...

What to Do with Kids in Tow

What to Do with Kids in Tow

Shanghai, China

Shanghai Ocean Aquarium This fantastic aquarium showcases underwater creatures from around the globe; sharks, jelly fish, sea lions, dolphins, otters and different varieties of fish are all on exhibit here. The observation tunnel is brilliant and all that separates the visitor from these fantastic sea creatures is glass.   Timings: Daily 9 A.M- 6 P.M Admission: Y 110 [Adults]; lo...

Sakir Horse Race Course

Sakir Horse Race Course

Bahrain, Bahrain

The Race Course and Equestrian & Horse Racing Club was established in 1977 and aims to revive the Arab custom of horse riding and grooming as well as training the new generation in the time-old tradition of riding horses. The course can house up to 40,000 spectators, and even children are welcome. Placing bets on the horses and the outcome of matches is strictly forbidden. Timings: Friday ...

What to do with Children in Tow

What to do with Children in Tow

Stockholm, Sweden

Stockholm is one of the most kid-friendly places around! Take the kids to Junibacken, Galärparken for a ride on the story train and be sure to check out the bookshop there! Most museums arrange special attractions and activities for kids and the Observatory Museum lets kids watch the stars through a telescope! The Aquaria Water Museum and the Skansen Open Air Museum are also great to keep kids bus...