General Travel News

Air Miles Launches Interactive Voice Response

The world’s leading multi-participant loyalty programme, Air Miles, has launched its Interactive Voice Response, or IVR. The system will provide its members with 24 hours service, 365 days a year, and has proven to be a very effective way of handing high volumes of calls and improving customer service in businesses around the world.  IVR will provide customers more personalized service by identifying each caller and it offers a range of self service options, allowing the caller to initiate instant transactions.

“Members will be able to select their preferred language, update their personal details, request information via email, redeem rewards or obtain instant account and balance updates” according to Fouad El-Qassem, Loyalty Services Director, Air Miles Middle  East.  El-Qassem said previously these services required a live agent and were less instantaneous.
 

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Featured Sights To See
Jardim Zoologico

Jardim Zoologico

Rio de Janeiro, Brazil

Address: Rua Paula e Silva, Sao Cristovao Tel: 2569 2024 Admission: US$2 Opening Times: 9am-4:30pm Tue-Sun Located 200m from the old imperial residence of Qunita da Boa Vista, Rio’s zoo has a medium sized menagerie of animals: mostly Brazilian mammals and endangered species. The tropical bird aviary and the Nocturnal House where you can get up close with sloths, bats and other night ...

Nature Museum

Nature Museum

Almaty, Kazakhstan

Address: Shevchenko Street, Almaty Timings: Mondays to Fridays 10 am to 4 pm Part of the Zoology Research Institute under the Academy of Sciences, this place acts as a lab and archival record as well as a public display facility. It contains two major sections – the Zoology section and the Paleontology Section. The Zoology Section contains a huge variety of stuffed and preserved animals...

Children in tow

Children in tow

Munich, Germany

Deutsches Museum This museum is the largest museum of technology and natural sciences in the world. There are a vast number of machines, equipment, models and reconstructions on display ranging from telecommunications to space travel and covering everything else in between. There are a number of interactive exhibits as well and children would love to explore this museum. Museumsinsel 1 ...

Bait al-Naboodah

Bait al-Naboodah

Sharjah, United Arab Emirates

This place is a former pearl trader’s home and a lush example of early Emirati architecture. Phone: 568 1738 Opening Times: Sat-Thu 8am-8pm, Fri 4-8pm Fees: Adult AED5, Child free, Family AED10...