Wouldn’t you be surprised if you saw a complimentary water bottle in your hotel room with your name and picture printed on it? Personalization to an extreme degree? Or perhaps a little eerie?
“Discovering this little novelty in the room upon arrival makes them smile enjoying the welcoming environment,” according to Mr. Sam Ioannidis General Manager of Four Seasons Baku, Azerbaijan, who implemented this tradition. According to Mr Ioannidis, “Many of them liked the whole concept so much, they order and take extra bottles with them as a souvenir from the Land of Fire.”
Where do they get the picture of the guest? Facebook, LinkedIn? According to Ms Aynur Mamedova, Director of Public Relations, “We are using different resources to search for the photos and so far we are getting very positive feedback from the guests.”
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