Hotel Spy Report Brings Muscat Response

General Manager for the Chedi Muscat, York Brandes, said they have kept the internet complimentary for in-house guests for the past four years, but had not reviewed prices for outside guests because there is no demand. He said “since bringing this to my attention, we have dropped the rate for outside guests to OMR 5 ($13) for 24 hours.” Shangri-La Barr Al Jissah Resort and Spa had the highest overall score of 76%, and performed well in most categories. However, the mystery shopper noted a short wait while trying to obtain refreshments and gave this category a score of 36%.