Top 10 hotel reward programmes for 2014

Marriott Rewards received an overall customer satisfaction score of 707 on a 1,000-point scale, according to the first hotel-program survey by market research company J.D. Power.

Loyalty programs were weighted on five factors: account maintenance, ease of points or miles redemption, ease of earning points or miles, reward program conditions and customer service.

Marriott includes brands such as the Ritz-Carlton, Bvlgari, JW Marriott, Renaissance Hotels, Residence Inn, TownePlace Suites, and Gaylord Hotels.

Second was IHG, which includes Candlewood Suites, Holiday Inn, Hotel Indigo, Intercontinental Hotel & Resorts, among others. It received a score of 704. Third was Delta Hotels Delta Privilege, which is based in Canada.

Here are the Top hotel loyalty programs for 2014:

Marriott Rewards

IHG Rewards Club

Delta Priviledge

La Quinta Returns

Drury Gold Key Club

Hilton HHonors

Choice Privileges

Club Carlson

Fairmont President’s Club

Starwood Preferred Guest